Customer crisis: Turning an unhappy customer into a life-long client (Record no. 21797)

MARC details
000 -LEADER
fixed length control field 00458nam a2200181Ia 4500
001 - CONTROL NUMBER
control field 21797
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240126s9999||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability RS 125.00
037 ## - SOURCE OF ACQUISITION
Terms of availability RS 125.00
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 MAH
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Mahfooz, Ahmad
9 (RLIN) 14875
245 #0 - TITLE STATEMENT
Title Customer crisis: Turning an unhappy customer into a life-long client
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Affiliated East-West Press
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 1993
300 ## - PHYSICAL DESCRIPTION
Extent 173p.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Date last seen Total checkouts Full call number Barcode Price effective from Koha item type Lost status Damaged status Not for loan Withdrawn status Home library Current library Date acquired Cost, normal purchase price
26/01/2024   658.8 MAH 22746 26/01/2024 Books         B. R. Ambedkar Open University Library B. R. Ambedkar Open University Library 13/11/1998 125.00

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