Best face forward: Why companies must improve their service interfaces with customers (Record no. 41207)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00442nam a2200169Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 41207 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240126s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | RS 1368.70 |
| 037 ## - SOURCE OF ACQUISITION | |
| Terms of availability | RS 1368.70 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 RAP |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rayport, Jeffrey F. |
| 9 (RLIN) | 26295 |
| 245 #0 - TITLE STATEMENT | |
| Title | Best face forward: Why companies must improve their service interfaces with customers |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxi,262p. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Date last seen | Total checkouts | Full call number | Barcode | Price effective from | Koha item type | Lost status | Damaged status | Not for loan | Withdrawn status | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26/01/2024 | 658.812 RAP | 115153 | 26/01/2024 | Books | B. R. Ambedkar Open University Library | B. R. Ambedkar Open University Library | 08/03/2005 | AKS, Bill No. 2005/248, Dated 25/07/2005 | 1369.00 |