Little book of big customer satisfaction measurement (Record no. 66468)

MARC details
000 -LEADER
fixed length control field 00431nam a2200181Ia 4500
001 - CONTROL NUMBER
control field 66468
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240126s9999||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability RS 350.00
037 ## - SOURCE OF ACQUISITION
Terms of availability RS 350.00
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 RAO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rao, Ajit.
9 (RLIN) 40906
245 #0 - TITLE STATEMENT
Title Little book of big customer satisfaction measurement
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. SAGE Response
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent xvi,164p.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Date last seen Total checkouts Full call number Barcode Price effective from Koha item type Lost status Damaged status Not for loan Withdrawn status Home library Current library Date acquired Source of acquisition Cost, normal purchase price
26/01/2024   658.812 RAO 142617 26/01/2024 Books         B. R. Ambedkar Open University Library B. R. Ambedkar Open University Library 03/04/2013 SBH, Bill No. 3621, Dated 11/02/2013 350.00

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