Delivering satisfaction and service quality: A customer-based approach for libraries

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Material type: Text

TextPublication details: New Delhi; Indiana Publishing House; 2009Description: xiv, 181pDDC classification:

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Books

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	B. R. Ambedkar Open University Library	025.5 HER (Browse shelf(Opens below))	Available		132735

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