Crosby, Alfred D. <br/><br/>
Quality is free: The art of making quality certain 

 - New York  McGrowHill Book Company  1979 
 - 270p. 
<br/><br/><label>ISBN: </label> RS 55.00 
<br/><br/><label>Source: </label> RS 55.00 
<br/><br/><label>Dewey Class. No.: </label>658 CRO