Seybold, Patricia B. <br/><br/>
Customer revolution: How to thrive when customer are in control 

 - Sydney  Random House  2001 
 - xv,395p. 
<br/><br/><label>ISBN: </label> RS 3272.00 (UKP 40.00) 
<br/><br/><label>Source: </label> RS 3272.00 (UKP 40.00) 
<br/><br/><label>Dewey Class. No.: </label>658 SEY