Ramakrishnan, R. <br/><br/>
Total quality management 

 - Chennai  Eswar Press  2005 
 - 627p. 
<br/><br/><label>ISBN: </label> RS 395.00 
<br/><br/><label>Source: </label> RS 395.00 
<br/><br/><label>Dewey Class. No.: </label>658.5 RAM