Gopala Charyulu, D. <br/><br/>
CRM in travel and tourism: Concepts and cases 

 - Hyderabad  ICFAI University Press  2005 
 - ix,162p. 
<br/><br/><label>ISBN: </label> RS 300.00 
<br/><br/><label>Source: </label> RS 300.00 
<br/><br/><label>Dewey Class. No.: </label>658 CRM