Shainesh, G <br/><br/>
Customer relationship management: A strategic perspective 

 - Delhi  Macmillan  2006 
 - xii,198p. 
<br/><br/><label>ISBN: </label> RS 190.00 
<br/><br/><label>Source: </label> RS 190.00 
<br/><br/><label>Dewey Class. No.: </label>7658 SHA