Ulmer, Robert R. <br/><br/>
Effective crisis communication: Moving from crisis to opportunity 

 - Thousand Oaks  sage Publications  2007 
 - 197p. 
<br/><br/><label>ISBN: </label> RS 1632.17 (USD 34.95) 
<br/><br/><label>Source: </label> RS 1632.17 (USD 34.95) 
<br/><br/><label>Dewey Class. No.: </label>658.4 ULM