Balaji, B. <br/><br/>
Services marketing and management 

 - 2nd Revised Edition 
 - New Delhi  S. Chand&Company Pvt. Ltd.   2006 
 - 436p. 
<br/><br/><label>ISBN: </label> RS 295.00 
<br/><br/><label>Source: </label> RS 295.00 
<br/><br/><label>Dewey Class. No.: </label>658.8 BAL