Besterfield, Dale H. <br/><br/>
Total quality management 

 - 4th Edition 
 - Delhi  Pearson  2015 
 - xxi,596p. 
<br/><br/><label>ISBN: </label> RS 625.00 
<br/><br/><label>Source: </label> RS 625.00 
<br/><br/><label>Dewey Class. No.: </label>658.562 TOT