000 00368nam a2200157Ia 4500
001 29717
008 240126s9999||||xx |||||||||||||| ||und||
082 _a658 DAV
100 _aDavis, Emmett
_919883
245 0 _aApplying TQM to customer responsive management
260 _aNew Delhi
260 _bInfinity Books
260 _c2000
300 _a416p
942 _cBK
999 _c29717
_d29717