000 | 00403nam a2200157Ia 4500 | ||
---|---|---|---|
001 | 32074 | ||
008 | 240126s9999||||xx |||||||||||||| ||und|| | ||
082 | _a658 HIE | ||
100 |
_aHeidenheimer, Arnold J. _921226 |
||
245 | 0 | _aBest practices: Building your business with customer - focused solutions | |
260 | _aLondon | ||
260 | _bSimon & Schster | ||
260 | _c1998 | ||
300 | _a235p. | ||
942 | _cBK | ||
999 |
_c32074 _d32074 |