000 00364nam a2200157Ia 4500
001 34662
008 240126s9999||||xx |||||||||||||| ||und||
082 _a658.8 BAL
100 _aBalaji, B.
_922765
245 0 _aServices marketing and management
260 _aNew Delhi
260 _bS. Chand & Company Ltd.
260 _c2002
300 _a2002
942 _cBK
999 _c34662
_d34662