000 00512nam a2200193Ia 4500
001 36213
008 240126s9999||||xx |||||||||||||| ||und||
020 _cRS 895.00
037 _cRS 895.00
082 _a658 GRE
100 _aGreenberg, Paul.
_94327
245 0 _aCRM at the speed of light: Capturing and keeping customers in internet real time
250 _a2nd Edition
260 _aNew Delhi
260 _bTata McGraw-Hill Publishing Co. Ltd.
260 _c2002
300 _axvi,480p.
942 _cBK
999 _c36213
_d36213