| 000 | 00453nam a2200181Ia 4500 | ||
|---|---|---|---|
| 001 | 37646 | ||
| 008 | 240126s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _cRS 295.00 | ||
| 037 | _cRS 295.00 | ||
| 082 | _a658.812 RIC | ||
| 100 |
_aRichard, Darlene D. _924533 |
||
| 245 | 0 | _aCustomer response management handbook | |
| 260 | _aNew Delhi | ||
| 260 | _bTata McGraw-Hill Publishing Company Ltd. | ||
| 260 | _c2004 | ||
| 300 | _axiv,546p. | ||
| 942 | _cBK | ||
| 999 |
_c37646 _d37646 |
||