000 00426nam a2200181Ia 4500
001 47630
008 240126s9999||||xx |||||||||||||| ||und||
020 _cRS 190.00
037 _cRS 190.00
082 _a7658 SHA
100 _aShainesh, G
_930188
245 0 _aCustomer relationship management: A strategic perspective
260 _aDelhi
260 _bMacmillan
260 _c2006
300 _axii,198p.
942 _cBK
999 _c47630
_d47630