000 00499nam a2200181Ia 4500
001 56451
008 240126s9999||||xx |||||||||||||| ||und||
020 _cRS 395.00
037 _cRS 395.00
082 _a658.812 GRE
100 _aGreene, David H. (Editor)
_934964
245 0 _aCRM at the speed of light: Essential customer strategies for the 21st century
260 _aNew Delhi
260 _bTata McGraw - Hill Publishing Co. Ltd.
260 _c2004
300 _axviii,670p.
942 _cBK
999 _c56451
_d56451