000 00423nam a2200169Ia 4500
001 60497
008 240126s9999||||xx |||||||||||||| ||und||
020 _cRS 385.00
037 _cRS 385.00
100 _aS. Y. Siddique
_937280
245 0 _aCreating customer delight: Delivering customer value
260 _aNew Delhi
260 _bExcel Multimedia
260 _c2004
700 _aGautam Chainani
_937281
942 _cBK
999 _c60497
_d60497