Why CRM doesn't work: How to win by letting customers manage the relationship

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Material type: Text

TextPublication details: London; Kogan page Limited; 2003Description: xvii,263pDDC classification:

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Books

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	B. R. Ambedkar Open University Library	658 NEW (Browse shelf(Opens below))	Available		131463

Previous	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	658 NEW Process of management: Strategy, action, results	658 NEW Organizational behavior: Human behavior at work	658 NEW Why CRM doesn't work: How to win by letting customers manage the relationship	658 NEW Why CRM doesn't work: How to win by letting customers manage the relationship	658 NIC Dear boss... 52 ways to develop your staff	658 NIL Imagining India: Ideas for the new century	658 NIL Essence of management	Next

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