Service quality, customer satisfaction and efficiency in Indian banks: an empirical study

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TextPublication details: New Delhi; Sarup Book Publishers Pvt. Ltd. ; 2011Description: xviii,382pDDC classification:

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Books

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Item type	Current library	Call number	Status	Date due	Barcode
Books	B. R. Ambedkar Open University Library	332.10954 UPP (Browse shelf(Opens below))	Available		145826

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Previous	332.10954 UPP Electronic banking in India	332.10954 UPP Indian banking in global arena	332.10954 UPP Indian banking in new global order	332.10954 UPP Service quality, customer satisfaction and efficiency in Indian banks: an empirical study	332.10954 VEN Monetary and financial sector reforms in India: A central banker's perspective	332.10954 YER Agricultural banking getting the perspective right	332.1095484 SRE SHG - Bank linkage programme in Andhra Pradesh	Next

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